Our Team
Compassion-Led. Resident-Informed.
The People Behind the Care
At Chatham Waters Care Home, great care begins with great people. Our ‘One Team’ is chosen for compassion, skill, and the ability to connect with dignity.
Residents help shape recruitment, reinforcing transparency and shared purpose.
Your ‘One Team’ will get to know your routines, preferences, and personality, noticing changes and responding with care. That’s what makes this home feel like home.
How We Hire & Train
We recruit for compassion and shared values, with residents often joining interviews to help choose team members who truly understand what it means to care.
How we develop our team:
Training in our ‘One Team’ approach, dementia awareness, emotional intelligence, inclusive communication, and best care and hospitality practice
A culture of continuous learning, reflective supervision, and psychological safety
Regular updates to keep skills current and knowledge sharp
Our commitment:
Support for further qualifications and career progression
Investment in staff so confident, well‑supported teams can deliver the best care and support
How We Work Together
We work collaboratively as ‘One Team’ across disciplines, with regular meetings, shared training, care planning, and open communication. Staff build strong relationships with residents and families, so everyone feels seen, heard, and valued.
Our culture:
Mutual respect, shared purpose, and psychological safety
Space to raise concerns, share ideas, and celebrate success
Supportive and collaborative teams that create better care for residents
Leadership and teamwork:
Visible, accessible leadership
Decisions shaped by input from the whole team
Every role recognised, from the care team to housekeeping
Who Does What
Care Assistants provide hands on support with daily living: personal care, mobility, mealtimes, and companionship. They're often the team members residents see most frequently.
Hospitality & Wellbeing Teams manage the kitchen, café/bistro, activities programmes, and social events. They create the warmth and connection that makes this feel like home.
Housekeeping & Maintenance ensure the environment remains clean, safe, and comfortable. Their attention to detail supports dignity and wellbeing.
Every role connects. Every person contributes to the quality of life residents experience here in our ‘One Team’ approach.
Leadership That Listens
Our leadership team brings vast experience across health and social care, hospitality, and care service innovation. Together they foster a culture of trust, accountability, and excellence, with every decision guided by resident wellbeing.
How leadership shows up:
Hands on, visible, and present in daily life
Approachable and responsive in communal spaces
Actively supporting staff and engaging with residents
Our leadership principles:
Compassion modelled in every interaction
Listening, learning, and adapting when needed
Work With Us
We recruit across a range of roles including managers, our care team, hospitality staff, wellbeing coordinators, housekeeping, catering, administration and maintenance professionals. Each role contributes to our ‘One Team’ approach to maximise the quality-of-life experience for our residents.
What we offer:
Competitive pay and benefits
Comprehensive training and development
Supportive, collaborative team culture
Opportunities for career progression
A workplace that values your wellbeing
The chance to make a genuine difference every day
Amazing staff facilities and workplace
How to apply:
Visit our careers page and get in touch to find out about our current vacancies and application details.